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- WIFI_NETWORK_SETUP / SSH_UNAVAILABLE_AFTER_INSTALL: both AP paths in src/wifi_manager.py create an open network and nothing reads ap_password, so drop the "ledmatrix123" password and the ap_password key/advice. - SSH_UNAVAILABLE_AFTER_INSTALL: disabling automatic AP mode does not need code changes -- auto_enable_ap_mode is a WiFi-tab toggle and POST /api/v3/wifi/ap/auto-enable; note the monitor daemon reads wifi_config.json at start, so restart it after changing the setting. Use the ledpi username and a relative install path like the other docs. Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
245 lines
7.2 KiB
Markdown
245 lines
7.2 KiB
Markdown
# SSH Unavailable After Installation - Troubleshooting Guide
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## Why SSH Becomes Unavailable
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After running `first_time_install.sh`, SSH may become unavailable for the following reasons:
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### 1. WiFi Monitor Service Enables AP Mode
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**Primary Cause**: The WiFi monitor service (`ledmatrix-wifi-monitor`) automatically enables Access Point (AP) mode when it detects that the Raspberry Pi is not connected to WiFi. When AP mode is active:
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- The Pi creates its own WiFi network: **LEDMatrix-Setup** (open, no password)
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- The Pi's WiFi interface (`wlan0`) switches from client mode to AP mode
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- **This disconnects the Pi from your original WiFi network**
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- SSH becomes unavailable because the Pi is no longer on your network
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### 2. Network Configuration Changes
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The installation script:
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- Installs and configures `hostapd` (Access Point daemon)
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- Installs and configures `dnsmasq` (DHCP server for AP mode)
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- These services can interfere with normal WiFi client mode
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### 3. The Board Ran Out of Memory
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On a 512MB or 1GB board, memory exhaustion stops `sshd` being able to fork a
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session process. The connection is accepted and then closed immediately, before
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any banner:
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```text
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kex_exchange_identification: Connection closed by remote host
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```
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The giveaway is that the board is otherwise healthy — ping is clean and the web
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UI still responds — but nothing that needs to start a new process works, and
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the panel is usually dark. Only a power cycle clears it. See
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[LOW_MEMORY_BOARDS.md](LOW_MEMORY_BOARDS.md).
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### 4. Reboot After Installation
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If the script reboots the Pi (which it recommends), network services may restart in a different state, potentially triggering AP mode.
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## How to Regain SSH Access
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### Option 1: Connect to AP Mode (Recommended for Initial Setup)
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1. **Find the AP Network**:
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- Look for a WiFi network named **LEDMatrix-Setup** on your phone/computer
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- It is an open network: no password
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2. **Connect to the AP**:
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- Connect your device to the **LEDMatrix-Setup** network
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- The Pi will have IP address: `192.168.4.1`
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3. **SSH via AP Mode**:
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```bash
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ssh ledpi@192.168.4.1
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```
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4. **Disable AP Mode and Reconnect to WiFi**:
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Once connected via SSH:
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```bash
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# Check WiFi status
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nmcli device status
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# Disable AP mode manually
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sudo systemctl stop hostapd
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sudo systemctl stop dnsmasq
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# Connect to your WiFi network (replace with your SSID and password)
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sudo nmcli device wifi connect "YourWiFiSSID" password "YourPassword"
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# Or use the web interface at http://192.168.4.1:5000
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# Navigate to WiFi tab and connect to your network
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```
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### Option 2: Disable WiFi Monitor Service Temporarily
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If you have physical access to the Pi or can connect via AP mode:
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```bash
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# Stop the WiFi monitor service
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sudo systemctl stop ledmatrix-wifi-monitor
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# Disable it from starting on boot (optional)
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sudo systemctl disable ledmatrix-wifi-monitor
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# Stop AP mode services
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sudo systemctl stop hostapd
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sudo systemctl stop dnsmasq
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# Reconnect to your WiFi network
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sudo nmcli device wifi connect "YourWiFiSSID" password "YourPassword"
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```
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### Option 3: Use Ethernet Connection
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If your Pi is connected via Ethernet:
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- SSH should remain available via Ethernet even if WiFi is in AP mode
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- Connect via: `ssh ledpi@<pi-ip-address>`
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### Option 4: Physical Access
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If you have physical access to the Pi:
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1. Connect a keyboard and monitor
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2. Log in locally
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3. Follow Option 2 to disable AP mode and reconnect to WiFi
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## Preventing SSH Loss in the Future
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### Method 1: Configure WiFi Before Installation
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Before running `first_time_install.sh`, ensure WiFi is properly configured and connected:
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```bash
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# Check WiFi status
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nmcli device status
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# If not connected, connect to WiFi
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sudo nmcli device wifi connect "YourWiFiSSID" password "YourPassword"
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# Verify connection
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ping -c 3 8.8.8.8
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```
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### Method 2: Disable WiFi Monitor Service
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If you don't need the WiFi setup feature:
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```bash
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# After installation, disable the WiFi monitor service
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sudo systemctl stop ledmatrix-wifi-monitor
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sudo systemctl disable ledmatrix-wifi-monitor
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```
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### Method 3: Configure WiFi Monitor to Not Auto-Enable AP
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Turn off `auto_enable_ap_mode` so the monitor never starts AP mode on its
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own (you can still enable AP mode by hand). Either switch off
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**Auto-Enable AP Mode** in the web interface's **WiFi** tab, or use the API:
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```bash
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curl -X POST http://<pi-ip-address>:5000/api/v3/wifi/ap/auto-enable \
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-H "Content-Type: application/json" \
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-d '{"auto_enable_ap_mode": false}'
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```
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Or set `"auto_enable_ap_mode": false` in `config/wifi_config.json` by hand.
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The monitor daemon reads `wifi_config.json` when it starts, so whichever way
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you change the setting, restart it afterwards:
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```bash
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sudo systemctl restart ledmatrix-wifi-monitor
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```
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## Verification Steps
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After regaining SSH access, verify your installation:
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```bash
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cd ~/LEDMatrix # wherever you installed LEDMatrix
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./scripts/verify_installation.sh
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```
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This script will check:
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- Systemd services status
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- Python dependencies
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- Configuration files
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- File permissions
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- Web interface availability (`ledmatrix-web` listening on port 5000)
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- Network connectivity
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Once it passes, the web interface is at `http://<pi-ip>:5000`.
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## Quick Reference Commands
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```bash
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# Check WiFi status
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nmcli device status
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nmcli device wifi list
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# Check AP mode status
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sudo systemctl status hostapd
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sudo systemctl status dnsmasq
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# Check WiFi monitor service
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sudo systemctl status ledmatrix-wifi-monitor
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# View WiFi monitor logs
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sudo journalctl -u ledmatrix-wifi-monitor -f
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# Connect to WiFi
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sudo nmcli device wifi connect "SSID" password "password"
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# Disable AP mode
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sudo systemctl stop hostapd dnsmasq
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# Restart network services
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sudo systemctl restart NetworkManager
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```
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## Web Interface Access
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Even if SSH is unavailable, you can access the web interface:
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1. **Via AP Mode**: Connect to **LEDMatrix-Setup** network and visit `http://192.168.4.1:5000`
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2. **Via WiFi**: If WiFi is connected, visit `http://<pi-ip-address>:5000`
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3. **Via Ethernet**: Visit `http://<pi-ip-address>:5000`
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The web interface allows you to:
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- Configure WiFi connections
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- Enable/disable AP mode
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- Check service status
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- View logs
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- Manage the LED Matrix display
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## Summary
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**SSH becomes unavailable because** — two unrelated causes, and they need
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different responses:
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*AP mode (most common):*
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- WiFi monitor service enables AP mode when WiFi disconnects
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- AP mode switches WiFi from client to access point mode
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- Pi loses connection to your original network
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*Memory exhaustion (low-memory boards):*
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- The board runs out of memory, so `sshd` cannot fork a session process
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- The connection is accepted and closed before any banner
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- Ping still answers and the web UI still responds, so it looks healthy
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- The panel is usually dark and the service cannot restart
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- **Only a power cycle clears this** — there is no remote recovery, because
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every remote route needs a new process
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- Prevention and tuning: [LOW_MEMORY_BOARDS.md](LOW_MEMORY_BOARDS.md)
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**To regain SSH**:
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1. Connect to **LEDMatrix-Setup** AP network (open, no password)
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2. SSH to `192.168.4.1`
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3. Disable AP mode and reconnect to your WiFi network
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4. Or disable the WiFi monitor service if not needed
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**To prevent future issues**:
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- Ensure WiFi is connected before installation
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- Or disable WiFi monitor service if you don't need AP mode feature
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